01494 776066

Terms and Conditions

Any person or persons using this web site should read and understand these terms and conditions in their entirety. Additionally, if you are placing an order for goods sold on this site, we recommend that you read and understand all Terms of Sale information (below), as well as all policies, terms and conditions set forth by PayPal at their web site (http//:www.paypal.com) prior to making purchases.

This site and all of its contents are the copyright of The First For Trophies website,  All rights reserved.  The First For Trophies website, also owns a copyright in the site as a collective work and/or compilation, and in the selection, coordination, and arrangement of such content. The First For Trophies website, will own the rights to, and reserves the right to use, all suggestions, ideas, reviews, ratings, or other content submitted by users to The First For Trophies website, through direct email, forms on the site, or any other method.

The First For Trophies website and all other names, logos, and icons identifying The First For Trophies website products and/or services are proprietary marks of The First For Trophies website Other product and company names mentioned herein may be marks of third-party owners. The First For Trophies website, enforces its intellectual-property rights to the fullest extent of the law. No material from this site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of The First For Trophies website's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other web site or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to The First For Trophies website We reserve the right to refuse service to any person.

Shopping Cart Security Statement
The First For Trophies website, utilizes PayPal's shopping cart system for processing online orders placed via credit card. PayPal is solely responsible for the security of your information through their system. Please contact PayPal, or visit their web site at http//:www.paypal.com for information about their services, security, privacy and other policies.

Privacy Policy
The First For Trophies website, does not distribute, sell, or rent your name or personal information to any third party. Your personal information will not be divulged to anyone outside of our company, unless required by law or legal process. Please contact PayPal, or visit their web site at http//:www.paypal.com for information about their privacy policies.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes your name, address, phone number, email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Contacting us

If you have any questions or concerns about privacy and our use of your personal information then please call us on 01494 776066 or you can contact us by email at steve@firstfortrophies.co.uk. Alternatively, you can write to us at the address below

First for Trophies, 238 Waterside, Chesham, Bucks, HP5 1PG

Terms of Sale
The First For Trophies website will provide refunds or exact replacement products for all valid returns. Returns must be requested via email from us at :steve@firstfortrophies.co.uk within 72 hours of product delivery. In your email request for a return please enter the word "return" in the subject field and include in the text of your message the following information:

  1. Order number
  2. Title and description of product being returned
  3. Reason for return
  4. Your name, daytime telephone number, and email address

Within 72 hours of receiving your request, The First For Trophies website, will send return instructions to your email address along with any additional instructions. Items must be returned in the original packaging (or its equivalent). Send any questions regarding returns via email to:steve@firstfortrophies.co.uk

Order Fulliment and Back Ordered Items
In most cases, orders are shipped out within 72 hours after payment has cleared. In most cases, items are shipped through the Postal Service. Occasionally, items will be shipped through other carriers. You will be notified via email once your shipment is on its way. The First For Trophies website, makes every effort to fill orders completely in the initial shipment. Occassionally, items will not be immediately available and must be back ordered. Back ordered items will be filled within 10 days of your order at no additional shipping charge. If The First For Trophies website, is unable to fill a back order within 30 days, we will refund you in full for the back ordered item(s).

Additional Terms
Your use of this site indicates your acceptance of these Terms and Conditions. Any questions regarding these Terms and Conditions should be sent via email to:steve@firstfortrophies.co.uk

Disclaimer
By purchasing from this site, you certify and agree that you are authorized to make these purchases, that you are of legal age to purchase these items, and that you are authorized to use whatever financial instrument (credit card, check, and so on) is being used for payment. The First For Trophies website accepts no liability whatsoever for any purchases made contrary to this agreement.